Which of the following supply chain macro processes focuses on managing supplier relationships?

Supplier Relationship Management (SRM) is focused specifically on overseeing and enhancing the interactions and engagements between an organization and its suppliers. This macro process encompasses a range of activities, including evaluating supplier performance, negotiating contracts, and collaborating on logistics and production-related decisions. By effectively managing these relationships, organizations can improve supply chain efficiency, reduce costs, and foster innovation through partnerships.

In contrast, Customer Relationship Management (CRM) centers on managing interactions with customers to enhance satisfaction and loyalty. Internal Supply Chain Management (ISCM) deals with optimizing internal processes and resources to ensure smooth operations within an organization. Order Management focuses on processing orders and ensuring that the fulfillment process runs efficiently. While all these processes are crucial to a successful supply chain, SRM specifically targets the dynamics of supplier relationships, making it the correct focus in this context.